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PBS Frontline Secret History of the Credit Card

Thursday, February 9, 2012

In “Secret History of the Credit Card,” FRONTLINE® and The New York Times join forces to investigate an industry few Americans fully understand. In this one-hour report, correspondent Lowell Bergman uncovers the techniques used by the industry to earn record profits and get consumers to take on more debt. “The almost magical convenience of plastic money is critical to our famously compulsive consumer economy,” Bergman says. “With more than 641 million credit cards in circulation and accounting for an estimated .5 trillion of consumer spending, the US economy has clearly gone plastic.” Millions of American families use their personal, general-purpose credit cards such as Visa, Mastercard, American Express and Discover to make ends meet; credit cards have been a discreet lifeline for families in financial straits. But other consumers, like actor and author Ben Stein, use plastic purely for convenience. While it would appear that Stein — who says he charges a small fortune every month on his credit cards — is the ideal customer, in reality, he is what some in the industry call a “deadbeat.” That’s because he pays his balance in full every month. The industry’s most profitable customers, the ones being sought by creative marketing tactics, are the “revolvers:” the estimated 115 million Americans who carry monthly credit card debt. Ed Yingling, incoming president of the American Bankers Association, tells FRONTLINE that revolvers are “the sweet spot” of the banking
Video Rating: 4 / 5

25 Responses to “PBS Frontline Secret History of the Credit Card”

  1. mostpopular2010

    Hi everyone Please try out lexington law firm to increase FICO score

    #39915
  2. Wolfboy183

    omg im obsessed with the Frontline theme music

    #39916
  3. boumar19721972

    @flukes777 LOL! Turn the other cheek!

    #39917
  4. flukes777

    @boumar19721972 As a church reverend, I am deeply offended by your remark.

    Reverend Q. K. Fastcash.

    #39918
  5. Pauly69s

    I always pay ahead of time but this one instance I lost a bill and I knew a payment was going to be due so I made a payment by phone to Chase at about 12:30pm Central time and they told me I had to pay a late fee of $15 because it had to be made by 2:00pm Eastern time and it was now 2:30. I argued with them saying it does not state that on the bill so they finally removed the late fee but said paying late would remain on my history. Fucking crooks will get you anyway they can…

    #39919
  6. TheLordMilton

    I am 60 years old and this programme has educated me . I can hardly beleive what I’ve just been taught, but I do and will now be running down my credit card loan. Thanks ‘FRONTLINE’.

    #39920
  7. myamericanpeople

    Isaac

    #39921
  8. myamericanpeople

    Fair “Isac” sounds jewish

    #39922
  9. myamericanpeople

    Kahr is a jew can u tell

    #39923
  10. Wolfboy183

    lol “BJ’s” credit card

    #39924
  11. blognewb

    This should be part of the school curriculum.

    #39925
  12. ShadowsofSmoke

    Wow!!! All this bickering in here. Why? We all will be Dead…..in time. Love…Give….and Live.

    #39926
  13. creditcarder1

    I mostly sell platium cards which can be verified before,if your in need of a supplier that speaks english, can sell u various card info i’m your man i have phone number which can be reached Mastercard amex visa discover i have them all. U can purchase 1 test for 6 usd credit_carder@yahoo.com, for all those new comers no one sells western union transfer, if that was possible i would send to my self, and there is nothing called dump with pins because only the banks give the pins, check my Video

    #39927
  14. 9ner

    anyone rooted into the credit card industry has this neurotic glaze in their eyes. Its a sad reason for living–basing your life on profits.

    #39928
  15. NoWitnessesNoRegrets

    @DADALINC Hide away from the awful truth.

    God created the devil. The most evill thing ever done in the history of time.

    #39929
  16. DADALINC

    @NoWitnessesNoRegrets TO YOUR INFORMATION REGION HAS NOTHING TO DO WITH RACE……..TRUSTING IN GOD DONT MEAN YOU BELONG TO A RELIGION…..SORRY I AM NOT A MUSLIM OR CHRISTIAN…BUT I BELEIVE THERE’S GOD……TALKING ABOUT AIDS………..ONECE AGAIN GOD DONT AIDS TO PEOPLE ……….IT’S THE IDEA OF THE DEVIL………..AND I F I MAY ASK WHAT RELIGION ARE YOU.

    #39930
  17. NoWitnessesNoRegrets

    @DADALINC So then your god is not in control. If people are getting aids without him knowing.

    ALL CAPS RAGE ARRRGGGGG.

    I’ve just realised you are black. How could you be part of a religion that has enslaved and tortured your African brothers for centuries. Try and realise these evil men still have a hold on your mind, they’ve brainwashed you into believing fairy tales.
    You are a product of evil men and so is the bible.

    #39931
  18. DADALINC

    @NoWitnessesNoRegrets ALMIGHTY GOD THE CREATOR OF BOTH HEAVEN AND EARTH WILL NOT DO SUCH A THING…..IT’S AN ACT OF A EVIL PERSON……..GOD WILL NEVER GIVE AIDS TO KIDS…….WICKED AND EVIL ONE S DOSE THAT…….I THINK YOU ARE THE SICK PERSON..NOT ME….YOU NEED A DOCTOR.

    #39932
  19. thefinestkind

    what does this have to do with credit cards

    #39933
  20. NoWitnessesNoRegrets

    @DADALINC So you think giving aids to babies is a good thing. What kind of sick person are you?

    #39934
  21. DADALINC

    @NoWitnessesNoRegrets GOD IS GOOD

    #39935
  22. DADALINC

    GOD IS GOOD .

    #39936
  23. NoWitnessesNoRegrets

    @DADALINC You yourself just disproved the existence of god. The bible says god is benevolent, and you just said god will be evil one day. It doesn’t add up.

    Would you consider giving aids to babies evil? Because that is the kind of thing your god loves doing.

    #39937
  24. DADALINC

    @NoWitnessesNoRegrets MAY GOD FOR GIVE YOU FOR SAYING THAT…..GOD IS NOT EVEIL AND HE WILL NOT BE EVIL TILL THE END OF THE WORLD………..CREDIT CARD IS THE PLAN OF THE DEVIL.

    #39938
  25. NoWitnessesNoRegrets

    @DADALINC God is a cunt. All the evil in the world is down to god, so don’t arrogantly say god is good. All the evidence points towards god being pure evil.

    #39939

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